PRIVACY POLICY​

 

Effective Date: January 1, 2025

 

Sand Dollar Candle Company, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, www.sanddollarcandlecompany.com, operated on the Wix.com platform.

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1. Information We Collect

 

When you visit or interact with our website, we may collect the following types of information:

 

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order.

• Automatically Collected Data: IP address, browser type, device information, geographic location, and website usage data collected through cookies and Wix analytics.

• Marketing Preferences: If you subscribe to our newsletter or promotional emails, we collect your contact preferences and email activity.

 

2.  How We Use Your Information

 

We use your information to:

 

• Process and fulfill your orders

• Send order confirmations, shipping updates, and customer service communications

• Improve and personalize your experience on our website

• Provide marketing communications (with your consent)

• Analyze site traffic and usage using Wix analytics tools

• Maintain website security and prevent fraud

 

3. Third-Party Services and Data Sharing

 

We do not sell or rent your personal information. However, we may share information with trusted third parties for specific business purposes:

 

• Wix.com (our website host): For hosting, security, and analytics

• Payment Processors (e.g., Wix Payments, PayPal, ApplePay, Stripe): To process your transactions

• Shipping Carriers (e.g., USPS, UPS, FedEx): To deliver your orders

• Email Marketing Services (e.g., Wix Email Marketing)

• Facebook (Meta) Ads: We may use Facebook Pixel to show you relevant ads on Facebook and Instagram. This may involve anonymized tracking of your site behavior.

 

For more information on how Wix handles your data, please visit Wix’s Privacy Policy.

 

4. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies (including Wix tools and Facebook Pixel) to enhance your browsing experience and monitor website performance.

 

You can manage or disable cookies via your browser settings. If enabled, our site may also provide a cookie consent banner allowing you to adjust your preferences.

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5. Data Retention

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. This includes retaining information for accounting, tax, and legal compliance.

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6. Data Security

 

We take reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

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7.  Your Rights and Choices

 

Depending on your location, you may have the right to:

 

• Access or correct your personal information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Manage cookie preferences through your browser or our site banner

 

To exercise these rights, contact us at: cs@sanddollarcandlecompany.com

 

8. California Privacy Rights

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If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA). These may include the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale or sharing of personal information. Please contact us at cs@sanddollarcandlecompany.com to exercise your rights.

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9. Children’s Privacy

 

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.

 

10. Third-Party Links

 

Our website may include links to third-party websites (e.g., Facebook, Instagram, Etsy, the National Candle Association, Candles.org, or IFRA fragrance). We are not responsible for their privacy practices. Please review their policies before providing any information.

 

11.  Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here, and the revised “Effective Date” will be noted at the top.

 

12.  Contact Us

 

For questions about this Privacy Policy or your personal data, please contact:

 

Sand Dollar Candle Company, LLC

Email: cs@sanddollarcandlecompany.com

Mailing Address:

P.O. Box 111

Madrid, NY 13660

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